Charmillion Club Aqua Park

I've travelled the world in different hotels but this hotel is the best for value. Loved the fresh pasta station and the flyboarding show! Great DJ and songs. The beach has so many brightly coloured fishes and you don't need to go deep to see them. The staff are amazing to the kitchen, reception and the housekeepers. Thank you to Eslam for exceptional cleaning. The hotel room had a free fruit bowl in the rooms and large water bottles. The hotel gave us complimentary late check in which we appreciated. The hotel was extremely clean, dining area, rooms, pool area, everywhere was great.

Honest review from a British family who stayed here for 10 nights all inclusive, 2 adults 2 children aged 4 and 2 during November. Firstly I will start with the room, very basic but kept clean. We stayed in an adjoining room so that we still had some privacy from the children. Beds were comfy enough however the air conditioning was very sporadic, some nights when it worked we got great sleep, other nights it wouldn't cool enough which made for a very uncomfortable and sweaty nights sleep! Our shower drain also blocked one day which resulted in a very flooded bathroom floor, thankfully this only happened once. The man who cleaned our room each day was very friendly with the kids and they loved coming back to the room each day to see what animal arrangement he had done with the towels for them. The pool is brilliant for children, plenty to keep them entertained and the water was warm enough that the children enjoyed being in there. We were given a towel voucher for each person on arrival and could collect clean towels each day, however, someone took one of our towels from by the poolside one day and when we went to check out we were charged 15euros for this?! For someone else stealing our towel?! So my advice would be to guard your towels! The bar staff around the pool are friendly and attentive, however when going up for drinks on occassion staff would say they would bring it over and there were a couple of times we had to go back up as 45 minutes would pass and our drinks were nowhere to be seen. Not an issue for my partner and I but when our young children needed water in the 29 degree heat this was somewhat annoying. Secondly, the food. As a family we are adventurous eaters and I definitely wouldn't call my children "beige eaters" however by day 4 I physically could not bare to look at the buffet food any longer. A lot of the same stuff with little cultural variety and very little flavour. There is however an Indian restaurant on site which we found very enjoyable, it was the first meal that all 4 of us finished! There is also an "a la carte" restaurant on site which you can use once during your visit, my advice on that one is just don't bother. They basically serve you the same stuff that is served in the main restaurant then bring you an empty wallet whilst you're still eating for you to put their assumed tip in?! We managed to avoid an upset stomach but our daughter did vomit during the night on 2 separate occasions. When speaking to other guests they also had complaints that members of their family had been unwell at some point throughout their holiday. The location for us was brilliant as it is literally a 5 minute drive from the airport (with 2 small children a 2 hour transfer from the hotel to the airport on a bus is our idea of hell based off previous experiences) and approximately 15 minutes from the bay/busier areas by taxi. Lastly, the evening entertainment could have been improved. There is a mini disco for the kids each night which our children enjoyed, but not much else worth watching after that. The first nights entertainment involved 4 women being brought on stage from the audience to perform in a "catwalk competition" which was quite uncomfortable to watch as one of the ladies who got called up looked about 15/16. The following night it was men who were asked to come up on stage and do funny impressions of Michael Jackson etc, this to me just seemed a complete imbalance in what the women had been asked to do the night before. There was one day where there was a jet ski hover board performance by the pool which was brilliant but that was the only real entertainment act we saw that was worth watching. Overall we did really enjoy our holiday and would return to this hotel, we would probably make more of an effort to venture off site for meals though or bring snacks that we know our children will eat. This review is based on our honest experience alone.