Embassy Suites by Hilton Convention Center Las Vegas

Location was fine. My traveling companion and I wanted something relatively quieter than the strip. Nice view of the mountains from the bedroom. Rooms were disappointing. Dated, not comfortable and felt stale. We booked a 1-bedroom suite. The living space with pull out sofa was dingy and small. The bedroom was just okay. Bathroom was aged and not cleaned well (tons of lint and slime on the edges of the tile floor and around the toilet). Housekeeping hours found piles of dirty laundry and trash bags stacked haphazardly around the hallways. That’s not a good look to be tossing strangers’ body fluids in public spaces. Service was non-existent. The older woman attending the breakfast buffet line was rude and aggressive to my companion who also happened to be the only person of color in line, and the attendant magically lost her attitude when I (not a person of color) came to stand next to my companion. I wonder why the attendant had such an attitude towards them but not me?? I was starving the afternoon we arrived, the “happy hour” wasn’t scheduled for another 90 minutes. I purchased a bagel from the shop in the lobby, the front desk staff refused to ring it up in person despite me holding out my credit card, instead insisting it would be added to the room charge and waved me off. It was stale and soggy, honestly pretty nasty and I didn’t finish even half. Upon check-out I was handed an itemized receipt for said bagel and parking fees and found the bagel cost NINETEEN DOLLARS. NINETEEN WHOLE DOLLARS for an old, cold bagel. Mind you, few things had price tags in the shop. $7-8 would have been overpriced, but still fine from a convenience spot. $19 for a bagel is a CRIME. The young woman at the front desk argued with me when there were clearly no price tags on the items that somehow I should have known because “everything is clearly labeled”. Robbery. That alone ruined my stay. Don’t treat customers like that. Booking site clearly stated free parking but we were charged $15/day to self park. The secure lot out back was full most of the time, so we had to park in the unsecured valet lot near the highway. Give this place a pass, spend your whole paycheck somewhere that respects your business.