Extended Stay America Suites Austin North Central

I feel the need to warn people about staying here. Don’t expect something luxurious or beautiful or amazing. Me and my friend came to stay here for ACL weekend 2. We were honestly just looking for a place to sleep, nothing crazy, and that’s exactly what we got. We came in to check in and it was busy! The staff was very uninterested in doing their job which I don’t care about, just check me in. But there was this lady who helped us out and I couldn’t get her name but she said she was a manager? She was also off duty and still helping people out. Whoever you are I love you and I wish I saw more of you. The room itself was interesting to say the least. There were appliances falling and breaking and we had no trash can, we asked to get a trash can every day we stayed there and we got absolutely nothing. The water is what I really want to warn people about. There is no hot water. Me and my friend tried taking showers at night or morning and the water was not hot at all. We asked about it and the lady just blamed it on a lot of people using the hot water, but that doesn’t make sense because of the different times we tried to take showers. Housekeeping never came to clean during our stay. Me and my friend are women. This is a sketchy place with very sketchy people around. This is not the hotel’s fault. They can’t help who’s coming in, but it is a warning to my women who wanna do girls trips. Obviously we were dressed for the festival so we weren’t looking normal, we got a lot of stares which I expected because of our outfits, but during the very last day, there was a guy who got a towel from housekeeping, and I was coming out with my stuff to load the car with, he saw me and I just turned the corner and he acted like he was taking a call and felt his eyes on me. I knew he was acting because he went outside, saw me load my car and went inside almost immediately. Thank God it was the last day because as a woman it made me feel very scared. As I said, that’s not a hotel thing, this is just a warning of where this place is located. I know this was long but I hope this helps people choose where they wanna stay at. If prices aren’t that high (we had ACL prices) don’t stay here, spend a little more for a nicer hotel in downtown. I had a great time in Austin and the festival but coming back to this hotel everyday made me wish I went somewhere else. I hope this helps y’all!

We stayed here for the F1 race so the rates were more expensive than usual. We booked a 2 bed room months ago and checked in around 5pm. At check in we were told they didn’t have the room we originally booked due to flooding in a few of the rooms, which is out of the reps control so I just requested another type of room with at least 2 beds. We were given a room with 1 bed and a pull out sofa at the same rate. The room itself wasn’t very well cleaned and didn’t have any bedding for the pullout, dishes, iron, etc. the drains were clogged and drained very slowly. And when I got up in the morning I saw a few baby roaches. For the price I was definitely upset, but just be warned it’s not the best.