Historical Goreme House

We spent 3 nights here in September and i must say everything was great. The location is just around the center where stores, cafes and restaurants are located. Rooms are small but comfortable, clean bathroom. The staffs were welcoming and friendly especially Ms. Handan. I would definitely recommend this historical hotel to others visiting Goreme.

I travelled myself, a friend and a 10 year old. We were put in front of a staff bedroom who were the manager of the hotel. We had to get up at 5am for our balloon trip, nothing out of the ordinary daily routine. The manager’s blonde girlfriend came out on her pyjamas and told us off our very first night. We are guests and they are staff member! We complained and asked to move rooms The next day and we heard them arguing and lots of shouting and they went off on the streets and we haven’t heard the rest of the argument. This is 11:30pm there is something very weird and dodgy at this hotel . I felt very unsafe and wary. We basically whispered throughout our stay because we were so scared. We did not Contact our tour operators because we were scared for our safety as it’s a small town We did not have breakfast. The staff themselves made lots of noises at 11pm in and out of the room. I think is all very dodgy. Beware , something very dodgy here with this manager who sleeps in front of our room. On top of this we only had room service a day before our check out ! We had a dusty room , dirty . Just terrible. Now the manager replied to my review telling lies about other guests. He was the one who complained about us and was rude to us but his room was right in front of our room right next to it while he was sleeping himself and his blonde girlfriend. We have a child and of course we made some noises in the first night only . But they have argued and shouted at 11pm and his girlfriend arguing all night and we could not sleep. We did not complained about your shouts during the evening we could hear them doing private things and my child is traumatised . I was nice not to mention this horrible thing that happened to us. They are lying about a broken vase because I am raising a complaint. Why did not do a proper check out and pointed out. This is a lie and I can be suing you for slander . How convenient to point us as the bad guys. I can prove I have good character. You will probably broke the glass so you won’t lose your job . This is because what you done to us should not be done to your guests you should not shout at us while you are sleeping Next to our room. Just because we are getting ready for our balloon trip with a child to wake up for the ballon trip on our first arrival. I should have called the police during my stay for all your arguments during the evenings but I was scared I never seen anything like this in my life. We had a child with us and we asked to change rooms . We only saw two guests in the hotel as the hotel was empty and lies was told that all rooms was full. The manager even tried to steal from us charging 50 Euros each to use the jacuzzi in the terrace. Of course we did not accept this terrible treatment and went to another hotel to use their jacuzzi and spa. The manager itself is rude and he was the one using the room in front of us. All other rooms are upstairs they could never have heard us talking (not shouting ) lies and lies . This is getting ugly for your unprofessional comments still to this day . We are traumatised. You are missing the point that you should not treat your guests with disrespect as we had a child with us and needed to do daily normal noises on that day only as it’s hard for a child to get up at 5am but you don’t understand this anyone with common sense does . We didn’t shout and you are telling lies . You sleep next to our room and made noises all night and we did not complain. We only asked to change rooms when we saw you were staff members and then we felt so uncomfortable, if you were guests we would of course apologise and try even being friends… but a guest would never do this … the whole thing was odd . And people can see who you are from your response already .