Krystal Grand Cancun All Inclusive

3.7/5(203 Reviews)

4 Star Hotel star-logo

Cancun, Quintana Roo

215

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹63,923

₹42,118

About Hotel

Nestled in the heart of Cancun's vibrant Zona Hotelera, in close proximity to the bustling Forum By The Sea Mall, stands the Krystal Altitude Cancún - a luxurious 4-star hotel perfect for all your travel needs. Whether you're in town for business or pleasure, our hotel offers affordable accommodations suitable for a variety of people.

With 398 well-appointed guestrooms, each equipped with modern amenities including espresso makers and LED televisions, as well as plush pillowtop beds with premium bedding and down comforters, you'll feel right at home. Step out onto your private balcony and marvel at the spectacular views of the cityscape or the mesmerizing Caribbean Sea.

But it's not just the cozy accommodations that make the Krystal Altitude Cancún a top choice in Cancun. Take a dip in one of our four shimmering outdoor swimming pools, indulge in rejuvenating massages and body treatments at our on-site spa, or relax in the sauna. Stay connected with complimentary Wi-Fi available throughout the property, or lose yourself in the stunning gardens that surround the hotel.

For those with important work commitments, our hotel has got you covered with six fully-equipped meeting rooms, perfect for hosting events and conferences without any hassle. And after a long day of work or exploration, head to one of our exceptional dining options for a delectable meal or a refreshing drink. And don't worry about late-night cravings, as our 24-hour room service is always at your service.

Located at Blvd. Don't miss out on experiencing the best of Cancun. Book Krystal Altitude Cancún room prices directly on our website and enjoy the convenience of reserving your stay online. Don't wait, book Krystal Altitude Cancún online today and make your stay in this bustling city an unforgettable experience.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

398

Popular Amenities

24-hour front desk
Elevator
Locker room
Snack bar
Accessible parking
Designated smoking areas

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹42,118

₹63,923

34% OFF

+ ₹10,384 taxes / night

Earn 525 Reward Points

Krystal Grand Cancun All Inclusive, Cancun, Quintana Roo, Mexico, 77500

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Select Rooms

Standard Room, 1 King Bed, City View

474 sq.ft (44.04 sq.mt)
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Safe

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OPTION 1

Non Refundable

₹42,118

₹63,923

34% OFF

+ ₹10,384 taxes / night

Earn 525 Reward Points

Ratings & Reviews

3.7/5

203 Ratings

Ari Diskin

2/5

22 Jan, 2024

This was overall a disappointing experience despite the kind early check in. We “trialled” the hotel for one night. They provided us with a room with a small bed even though we had booked a king bed. On advising them of this, they agreed that we had booked a king bed and offered a variety of discounts and add-ons that we did not want, mostly where we needed to spend money first. They did not offer the room booked as they said it was “only one night!” We had the buffet lunch there. Give it a miss, it’s very poor quality. One of the offers made was a discount on meals. When we called the assistant manager to activate the discount, he said (contrary to earlier text)-“only for dinner” and declined to honour the discount previously offered. Bad form. It was only a small amount, added insult to injury with a clear offer reneged on. This large hotel, tired in places seems stuck in the past and not striving to stay aware, relevant or provide excellent service. Thumping, loud head banger music by the pools all day which can be heard on the beach, average staff, aircon that is freezing and did not respond to change attempts and missing room towels (that came when we asked). It’s a future pass for us.

Wenceslaus Washington

5/5

28 Nov, 2023

Awesome view of the Caribbean sea, swimming in the blue water and enjoying the sea breeze and white sand was a love. The view from the 9th floor was spectacular 👌. It complimented the rustic and very comfortable interior. I wasn't in awe at first, but later on I was. For an All in inclusive hotel, everything was grand - making the bed, replacing the towels and mini fridge items each day, just the menu needs changing up a bit for visitors staying there for a week. The dishes were great and I enjoyed a different side from my usual country dishes. Customer services was excellent. Keep up the good work guys.

Pro Limo

5/5

08 Jan, 2024

The Krystal Grand Cancun All Inclusive hotel provided an exceptional experience during our second visit. While suggesting a slight update for the bathrooms and amenities due to their outdated feel, the overall impression remains positive. Our stay was thoroughly enjoyable, with potent drinks, satisfactory pool food, and outstanding restaurants. Notably, the extra indulgence of planning a beachfront dinner with Krystal Grand was truly worthwhile, adding a special touch to our memorable stay.

Michelle Biber

2/5

03 Jan, 2024

Building is outdated, needs new paint job, floors swept, more lighting in lobby and all rooms. Reception is slow and unskilled, providing different answers. Elevators slow and don't work. Door key access doesn't work sometimes, requiring us to re-program most of the time, very inconvenient. Room towel not enough for all guests. When calling from room for service, no one answers. Very limited restaurant choices (only 3) and reservations all taken up in 5min, guests end up eating at buffet. Food at buffet not interesting (bland, only Mexican food, few varieties, and same thing everyday). The coffee shop says Starbucks but no Starbucks products available. Drinks are all watered down. Pool doesn’t have heater, so it's super cold to swim in it in Dec, hence no one swims. Lacks entertainment and activities during the day and evening. Game room is limited to few hours not all day (3-8pm), kids got bored. Only 1 fire and 1 Mayan show per week, other nights no shows, the evening is dull, we had to go to town. NYE party is OK, no shows, DJ played too much latin songs. The only thing positive is the staff who are very friendly on food services and at the beach. The location is great, walking distance to nearby clubs and shopping; beachfront access to water. Paid for all-inclusive for 4 nights, Dec 28-Jan 2, ave $138/night/pp. I would not stay here again and I would not recommend.