Krystal Urban Cancun & Beach Club

4.2/5(4.99K Reviews)

3 Star Hotel star-logo

Cancun, Quintana Roo

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹26,206

₹9,163

About Hotel

Are you looking for affordable accommodations in Cancun that are perfect for any type of traveler? Look no further than Krystal Urban Cancun Centro, located at Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, QROO77500, Mexico. Our hotel offers 246 modern and comfortable rooms with top-notch amenities, such as flat-screen TVs, private balconies or patios, and complimentary toiletries. Plus, our prime location allows for easy exploration of the bustling city and its nearby hotspots.

But that's not all - within a short distance from our hotel, you'll find Plaza Las Americas, Amerimed Hospital, and a variety of lively casinos and shopping centers. Immerse yourself in the local culture with a visit to Cancun Cultural House or Las Palapas Park. And for the beach lovers, we offer a private beach and free shuttle service, so you can soak up the sun and sand without worry.

Traveling for business? Our fully-equipped business center and nine versatile meeting rooms make it a breeze to host any kind of event. And when it's time to unwind, take a dip in our outdoor pool or keep up with your fitness routine at our on-site gym. With everything at your fingertips, you won't miss a beat during your stay at Krystal Urban Cancun Centro.

Don't miss out on the affordable Krystal Urban Cancun Centro room prices - book your stay today! Start your day with a hearty buffet breakfast at Restaurante Aquamarina, or enjoy the convenience of room service in the comfort of your room. Plus, our bar and poolside bar are the perfect spots to unwind with a refreshing cocktail in a tropical setting. And with a convenient location just 16.8 km from Cancun International Airport, getting to our hotel is a breeze. Make the most of your Cancun adventure by booking with Krystal Urban Cancun Centro Online now.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

246

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Smoke-free property
Accessible parking
Concierge desk

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹9,163

₹26,206

65% OFF

+ ₹2,211 taxes / night

Earn 113 Reward Points

Krystal Urban Cancun & Beach Club, Cancun, Quintana Roo, Mexico, 77500

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Select Rooms

Standard Room, 1 King Bed (Free Beach Club Access)

431 sq.ft (40.04 sq.mt)
Smoking policy – non-smoking available
TV
Desk
Shower
Toiletries

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OPTION 1

Non Refundable

₹9,163

₹26,206

65% OFF

+ ₹2,211 taxes / night

Earn 113 Reward Points

Ratings & Reviews

4.2/5

4.99K Ratings

Salma Elmoadadi

2/5

03 Jan, 2024

I stayed at this property with a friend for 7 days and it was very disappointing to say the least. 1. Rooms were in poor condition compared to the 4 star status. I found used lashes from a previous guest, cereal leftovers in one of the corners of the room and weird stains allover the room and on the bed and bed frame. 2. Towels looked dirty and had multiple types of stains (makeup stains, lipstick, dark spots). They were also very stiff and I could not use them on my body. It was kind of disgusting. 3. Reception staff were overall nice. I called reception multiple times, on different days, from my room and my cellphone and they never picked up. This is something they need to work on. Most of them spoke "good" English and I was able to communicate with them well. They were able to offer my friend and I a different room with 2 beds instead of 1. 4. Swimming pool was small and in poor condition. It looked a bit dirty each time I visited it. I could not swim since it did not look pleasant. 5. Hotel restaurant had "okay" options. We only ate there twice. Once for lunch and another for coffee. The restaurant staff were nice though. 6. Hotel offered beach club access to their beachfront location, Krystal Cancun, but the shuttle bus service runs at VERY Limited times (only twice a day at 8:30 and 9:30 am). Need to offer more options. Overall, I stayed at many 4 star hotels and this one was not up to that standard. This barely passes as a 2.5 hotel. Will most likely not stay here again.

Mahogany Beauty

2/5

07 Jan, 2024

I recently stayed at this hotel for 6 days. As many of the reviews have stated. The pictures on the site don’t match the actual rooms. We had the jr one bedroom suite. Entering the room it was very warm, and the door to access the living room was locked . So I had to go back down stairs to have them look at the AC and unlock the door. I had to complain three times that day about the AC not working. I was told it was running on “eco” mode but the unit wasn’t even spinning lol, the next day I spoke with the supervisor and explained the situation. Either fix it or return my $$ so I can leave . When I returned, it was working :-). Some of the staff are very friendly, some not so helpful. And they really aren’t bilingual as mentioned. Also the beds were rock hard. We did have our rooms cleaned daily , however no wash cloths! We got fresh towels and hand towels . *microwave didn’t work the entire time* We had two balconies but no chairs so we couldn’t really sit out there and enjoy the view The location is probably the best thing about this place , very big mall right across the street, lots of local food spots , banks and it was in walking distance to my dentist . And not too far from the ferry and bus station . The last night we had room service, the food was horrible. $70 wasted . If you’re coming for a quick 1/2day trip, this will be ok. But any longer, you might want to consider staying somewhere in the hotel zone .

Hanna Okopna

3/5

10 Jan, 2024

Not good this time.The conditioner barely makes the temperature. Takes a long time to get it down. After room cleaning there is a coffee spot left. Coffee machine is a half broken. The room smells with something old.The pool is good.Staff is nice and smiling all time. English-speaking staff is only at the administration desk.

Nishith Jain

1/5

04 Jan, 2024

We stayed in the hotel for 3n/4d and had a horrible experience in the hotel. They are understaffed. Anytime you visit reception, you have to wait for at least 30 mins before being serviced, on our day 1, the water supply went off due to some failure from 5 in the morning till noon, it was really bad, we have to go out to different cages or restaurants to use washroom. No water supply at all. On other occasions, front desk was not very helpful, they put a non removable tag on your hand which can't be removed for your time of stay which can be sometimes claustrophobic, and uncomfortable. For the beach access as well, we have to request pass every day even though we paid for our entire stay, so every morning you have to wait in queue to get the beach access pass from front desk. Too much of pain and time waste for small small requests.

Björn Carlén

2/5

18 Nov, 2023

Well it’s not a 4 star according to my standards. Maybe a 2 star. The rooms clean but old and in need of maintenance. Coffeemaker yes but no outlet. The cord to short to reach above the television where the outlet was located. Water in the pool was not clear. Breakfast ok. But we were not allowed to start before 6:30 even though it was all there. We were 6 min early….bus pick up was 6:50