Louis Rooms

One of my favourite hotels that I have stayed in. The view from the rooftop hot tub is absolutely incredible, as are the views from the room. The hotel was clean, modern and quiet. The staff were really friendly too, we had the pleasure of dealing with Hakan and Öznur who were both great!

My husband and I stayed at the Louis Rooms from October 1st for ten days. I made the reservation online direct with the hotel which was very easy to do. Any questions I had were answered immediately. At my request Louis Rooms organised a taxi to take us from the airport and back on the day of our departure. They provided very clear directions on where to meet the taxi which was necessary given the vast size of Istanbul Airport. We arrived at the hotel at midnight and was met by Hakan who gave us a very warm welcome. We proceeded to our room followed by Hakan shortly afterwards with our suitcases. We were on the 5th floor facing the street as we had requested. The room was a good size and the bed and pillows were very comfortable. The ensuite, as was the room, spotless and well supplied with towels, shampoo, body wash and hairdryer. There was a well-stocked mini bar. The following morning, I went to the balcony and was pleasantly surprised at the wonderful view we had of the Bosphorus.  The Louis Rooms is in an excellent area with many attractions, bars, cafes, and night life within easy walking distance. The day after our arrival I fell and hurt my leg, foot and ankle and was unable to walk. Late that evening, I decided I needed to go to hospital because I was in so much pain. I asked Oznür if she could recommend a hospital which she did and immediately organised a taxi to take me there. The following day I was unable to walk and Simay arranged for a wheelchair to be delivered to my room. I used the wheelchair for the remaining nine days we were in Istanbul. After my accident the Louis Rooms staff gave me a bouquet of flowers which did cheer me up, and on my birthday, they gave a birthday cake complete with candles. The Louis Rooms staff went above and beyond their responsibilities. I am sharing this information because all the staff at Louis Rooms were extremely helpful during my time of need, and I cannot but thank them for all their compassion and help. The staff made our vacation very memorable.