Mercure Cairns

3.8/5(83 Reviews)

4 Star Hotel star-logo

Cairns, Queensland

Hotel & Amenities

Rooms & Rates

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₹11,563

₹10,695

About Hotel

Located at 15 Florence Street, Queensland4870, Australia, the Mercure Cairns is a shining example of affordable luxury. Its prime location in the lively city of Cairns offers convenience for all travelers, with the famous Cairns Esplanade just a stone's throw away. You can easily book a stay at the Mercure Cairns online and take advantage of the unbeatable Mercure Cairns room prices.

Step into one of the 75 beautifully appointed rooms and feel instantly at ease with the array of amenities available. From in-room mini bars to modern espresso makers, every detail has been carefully chosen to enhance your stay. The private bathrooms come equipped with complimentary toiletries and hairdryers for added convenience.

Adventurous souls will appreciate the Mercure Cairns' close proximity to popular attractions such as the breathtaking Great Barrier Reef and the vibrant Cairns Performing Arts Centre. After a day of exploration, guests can relax and recharge in the hotel's outdoor pool or tranquil garden, or catch up on their favorite TV shows in the common area.

For business travelers, the Mercure Cairns offers essential services such as a fully equipped business center, express check-in and check-out, and an airport shuttle for a fee. Limited onsite parking is also available for added convenience.

Satisfy your appetite at The Stanley, the hotel's on-site restaurant and bar, featuring a mouth-watering selection of local cuisine. Room service is also available during limited hours, or you can indulge in the delicious full breakfast served every morning from 6:30 AM to 9:30 AM.

The Mercure Cairns is highly recommended for its prime location, top-rated amenities, and exceptional customer service. Book Mercure Cairns online now and experience a comfortable and convenient stay in one of Australia's most vibrant cities. The Mercure Cairns room prices are unbeatable, making it suitable for a variety of travelers.

Quick Facts

Check-In

02:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Elevator
Locker room
Multilingual staff
Newspaper
Smoke-free property
Airport shuttle service

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹10,695

₹11,563

8% OFF

+ ₹1,086 taxes / night

Earn 117 Reward Points

Mercure Cairns, Cairns, Queensland, Australia, 4870

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Select Rooms

Standard Room, 2 Twin Beds

215 sq.ft (19.97 sq.mt)
Smoking policy – non-smoking available
TV
Electric kettle
Minibar
Desk

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OPTION 1

Non Refundable

₹10,695

₹11,563

8% OFF

+ ₹1,086 taxes / night

Earn 117 Reward Points

Ratings & Reviews

3.8/5

83 Ratings

1 Stira

2/5

20 Jan, 2024

Hotel facilities are good but I had a very unpleasant experience at this hotel, and I hope anyone considering a stay here will take note of this review. I did not request a room cleaning, but the hotel staff entered my room and took my entire bag of Lush bath bombs that were still in the paper bag without my permission. This paper bag was with my belongings, indicating that I did not treat it as garbage. Even for a routine cleanup, there was no reason to touch it and consider this bag as garbage to throw it away, especially since it contained heavy and unused bath bombs. When I raised the issue with the manager, there was no apology. Instead, I was told that the staff responsible for entering my room was not present, and I should wait until this staff was on duty the next day, and she told me that she could help me solve the problem next day at 5-6pm. I called again the next day at the agreed time and another manager took my call. Since I couldn't find the store and was hoping to get my lost items back, I was told that the employee who had entered my room was already off work today and we would have to wait until tomorrow. As we had to check out the next day, I didn’t have time to enjoy the bath bombs either. In the end, they apologized to me and negotiated that they would pay us $40 as compensation. This kind of behavior, throwing away a customer’s personal belongings without permission, should never happen in a hotel. Thankfully, I only lost my bath bombs this time. In the future, if they threw away my USB stick with my final year’s art portfolio for no reason and asked me to wait until the next day, I would immediately call the police.

Erica Kris

5/5

28 Jan, 2024

First time for everything. Didn't know cairns had a Mecure motel. Thanks to my brother in law I now know. Loved my stay. Friendliest staff, perfect location if you love to walk, perfect restaurants nearby. I've already recommended to my family friends and colleagues will definitely come back to stay

Michael Reilly

3/5

27 Jan, 2024

Overall not bad. Location is fine - close enough to most places you want to be in downtown Cairns ie: Lagoon Pool, Aquarium, RSL, waterfront walking, night markets/restaurants etc. Staff quite friendly. Dinner and breakfast options quite good and pool OK too. With kids in tow however I'd probably look for an alternative next time.

Shane Oliver

4/5

27 Nov, 2023

I had a great experience on the whole - couple of issues (leaking Air Con and no Power for a few hours another night) but both issues were resolved to my satisfaction - no fuss. Any hotel can have issues like the ones I had - what puts Mercure Cairns apart from other hotels I have stayed in is how they dealt with it. Every staff member was friendly and appologetic (even though neither of these issues were their fault), the staff went above and beyond to resolve my issues. As I said this hotel was perfectly located for my needs as I was traveling on business it was not far from where I had to travel to each day, and a short walk to multiple places to eat for breakfast and dinner, only a few blocks from Cairns shopping centre as well

Michael Hopp

2/5

15 Nov, 2023

Upon arrival I asked for a king bed room upgrade inline with my ALL limitless status and the staff member stated that the hotel does not have any rooms with King Bed, yet when looking online, the hotel offers a king bed room and a queen bed room with Spa. This was very disappointing. The restaurant is seriously lacking in variety and closed early. We were also asked to leave the outside area around the pool as they wanted to lock the gate. Very disappointing stay to say the least.

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Modification and Reschedule Policy

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More About Cairns Hotels

Hotel Name	Mercure Cairns
Price	₹10,695
Reviews	83
Star Ratings	4
Location	Cairns, Australia
Check-in	02:00 PM
Check-Out	10:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Beach nearby.

Cashless transactions are available.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Pet Policy

Pets not allowed.

Travel Services

Airport Services

Bill Payments

Mercure Cairns

About Hotel

Quick Facts

Select Rooms

Standard Room, 2 Twin Beds

Ratings & Reviews

All Policies

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