The Benson Hotel

4/5(221 Reviews)

4 Star Hotel star-logo

Cairns, Queensland

Hotel & Amenities

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₹15,891

₹11,481

About Hotel

Experience the best of Cairns with an unforgettable stay at The Benson Hotel. This chic Art Deco hotel boasts a prime location in the bustling heart of the city, just steps away from the breathtaking Great Barrier Reef and the informative Reef Teach. Conveniently situated at 44-56 Grafton Street, Queensland4870, Australia, our hotel offers 56 immaculate air-conditioned rooms with plush pillowtop beds, complimentary wired and wireless internet, and flat-screen TVs with digital programming.

But the best part? The Benson Hotel offers affordable accommodations suitable for all types of travelers. Our modern bathrooms are equipped with luxurious shower/bathtub combinations, complimentary toiletries, and hair dryers for your comfort. And with the Cairns Museum, Cairns Regional Gallery, and Cairns Esplanade just a short walk away, there is no shortage of amazing attractions to explore.

For a peaceful retreat, our hotel offers a refreshing outdoor pool and a soothing sauna. Choose from a variety of recreational activities such as bicycle tours or utilize our fully-equipped business center and conference space for all your business needs. Enjoy convenience with our concierge assistance, dry cleaning and laundry services, and complimentary newspapers in the lobby.

Get your day started right with a delicious cooked-to-order breakfast at our on-site Benson Bar & Restaurant. For a quick bite, stop by our snack bar/deli, and later, unwind with a refreshing cocktail at the lively bar/lounge. The Benson Hotel also offers self-parking for a small fee and is just 6.7km from Cairns International Airport.

For an unforgettable and affordable experience in Cairns, book your stay at The Benson Hotel room prices today. You will be amazed at the central location, array of amenities, and comfortable accommodations. Don't miss out on the opportunity to explore the wonders of Cairns with ease. Book The Benson Hotel Online now.

Quick Facts

Check-In

02:00 PM

Check-Out

10:00 AM

Rooms

101

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Newspaper
Snack bar
Bell staff/porter

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a debit card may be required at check-in for incidental charges.

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₹11,481

₹15,891

28% OFF

+ ₹1,264 taxes / night

Earn 127 Reward Points

The Benson Hotel, Cairns, Queensland, Australia, 4870

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Select Rooms

Superior Room, 1 King Bed

Smoking policy – non-smoking available
TV
Electric kettle
Shower
Toiletries

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OPTION 1

Non Refundable

₹11,481

₹15,891

28% OFF

+ ₹1,264 taxes / night

Earn 127 Reward Points

Ratings & Reviews

4/5

221 Ratings

Suzie McCracken

4/5

10 Dec, 2023

Comfiest hotel beds ever!! I didn't want to get out of bed. Every team member who assisted was excellent. Beautifully appointed bathrooms. Very luxurious. Rooms were warm though. I would have loved them cooler. I didn't sleep well due to the temperature.

Harry Marks

1/5

15 Dec, 2023

I have stayed at the Benson on many occasions and have been left disappointed every time. The rooms are noisy and poorly furnished considering they have just been renovated. There is much nicer hotels in the area that are definitely better value for money. The reception staff don’t seem to know how to use the booking system correctly as there is always problems at check in, I have been notified when I arrived at the hotel that the room has been down graded as the original room I had paid for and confirmed is no longer available. My credit card has been overcharged on multiple occasions.

Leenita Gharwade

1/5

27 Jan, 2024

Avoid this hotel at all costs due to its appalling customer service and poorly maintained rooms. The front office staff were extremely rude, and our room had multiple issues including malfunctioning air conditioning, WiFi, and TV. Stay: 5 night 6 days stay for 4 pax with breakfast included After encountering issues with the air conditioning, we were forced to move rooms late at night. It took hours to find a suitable room, and most others also had problems. The next morning, despite requesting room service, our room was still neglected. Upon raising my concern with the housekeeping manager, I was told that this isn’t a “5-star hotel”. I do not expect a “5-star hotel” level service either. However, I do expect a decent and stress free stay for my family, which also includes 2 senior citizens. The front office staff are rude and unhelpful, and the lack of communication between staff members only added to the frustration. Avoid this place if you value good service and a comfortable stay.

Debra Wigmore

2/5

03 Jan, 2024

Great location.. rooms,bar and pool area great! Staff lovely but no idea and inconsistent messages all day. NYE.. kitchen not open until 6pm .. no availability for lunch while waiting for check in No bar open for pool side drinks or nibbles.. bar did not open until 4.30pm. Pool toliet ladies door could not close properly. Dinner was dissapointing.. fried fish left me feeling ill and had to leave celebrations early. Pool area not cleaned from night before when we went down for a swim before checking out. Over all ..very disappointed.

Michaela Seferian Jenkins

1/5

10 Dec, 2023

Incredibly rude valet. Unfortunately, had a very negative initial experience checking into this hotel. My mother accidentally got too close to a sign outside near valet and the valet attendant was incredibly rude while coming to our aid. He repeated 5 times that we ‘almost clipped the sign’ after my mother apologized multiple times and thanked him. The inhospitable behavior didn’t end there, once we exited our vehicle and went to the valet I stepped aside to allow my mother to give valet her information. I was holding multiple shopping bags from a local hat store and nordstrom along with my luggage and was asked if I was ‘uber eats’ or ‘food delivery’. I responded I was not and then was questioned on whether I was a guest or not. I let the valet know I was and I was waiting on my mother 10 feet ahead of me. I am a young black women and it disturbs me that I would automatically be marked as a delivery person instead of a guest at the hotel, with luggage and shopping bags in my possession. Incredibly biased behavior and assumptions. It was also my birthday. This hotel is beautiful and the front desk was incredibly friendly and helpful, but the valet’s behavior as the face of this hotel ruined my experience.

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Modification and Reschedule Policy

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More About Cairns Hotels

Hotel Name	The Benson Hotel
Price	₹11,481
Reviews	221
Star Ratings	4
Location	Cairns, Australia
Check-in	02:00 PM
Check-Out	10:00 AM

Cairns Hotel by Category

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a debit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

No cribs (infant beds) available.

Parking height restrictions apply.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AUD 100 per stay.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 9:00 PM.

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Airport Services

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The Benson Hotel

About Hotel

Quick Facts

Select Rooms

Superior Room, 1 King Bed

Ratings & Reviews

All Policies

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