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Orchid Residences - HR Surfers Paradise

2.6/5(43 Reviews)

4 Star Hotel star-logo

Surfers Paradise, Queensland

Room Unavaiable

608

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About Hotel

Looking for affordable accommodations in bustling Surfers Paradise? Look no further than Orchid Residences - HR Surfers Paradise! Our luxurious 4-star hotel is just a short distance from Cavill Avenue and a quick walk to the famous Surfers Paradise Beach. Conveniently located at 6 Orchid Avenue, Queensland4217, Australia, our hotel offers 30 well-appointed rooms that provide comfort and style like no other.

Each room at Orchid Residences features a fully-equipped kitchen, complete with modern appliances and a spacious furnished balcony to enjoy the stunning city views. Looking to catch up on your favorite shows? Our 48-inch flat-screen TV with digital programming and complimentary Wi-Fi have got you covered. Our staff's impeccable housekeeping services ensure that your room remains a tranquil sanctuary throughout your stay.

Once you step out of our hotel, you'll be greeted by the vibrant atmosphere of Surfers Paradise. Explore nearby attractions such as Centro Surfers Paradise, Ripley's Believe It or Not, and Timezone. For thrill-seekers, Slingshot and SkyPoint Climb are a must-visit. If you're looking for a more laid-back experience, head to Budds Beach and Chevron Island for stunning views.

But don't just take our word for it - our hotel also offers a multitude of recreational activities, including three outdoor swimming pools, a rejuvenating sauna, and a bustling nightclub for endless fun. And for business travelers, laundry services and elevator access are just a call away. Traveling by car? Don't worry, we offer free self-parking, and for those flying in, Coolangatta Airport is easily accessible with airport shuttle services available (24 hours) for a surcharge.

Hungry after a day of exploring? Our on-site restaurant - Catch Restaurant, offers delectable dinner options, while our café serves up quick bites for those on the go. Unwind with a refreshing drink at our bar or sip on a cocktail by the poolside bar - the options are endless at Orchid Residences. So, what are you waiting for? Book Orchid Residences - HR Surfers Paradise online now and experience the best of Gold Coast.

Quick Facts

Check-In

02:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property
Terrace
Indoor pool
Sauna
Kid's pool
Nightclub

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Apartment, 2 Bedrooms, 2 Bathrooms (Apartment 22502)

Unavailable

Deluxe Apartment

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Apartment, 2 Bedrooms, 2 Bathrooms (Apartment 22905)

Unavailable

Ratings & Reviews

2.6/5

43 Ratings

Jamie Dowen

1/5

28 Jan, 2024

During my recent stay at the residences, I encountered a series of disappointments that significantly tarnished my experience. To begin with, waiting for an elevator became a daily frustration, with typical wait times stretching to at least 15 minutes, only for them to arrive already packed to the brim. Equally disheartening was the lack of attention to amenities. Not a single towel was provided for poolside convenience, which is a basic expectation for service at such establishments. For an eight-night stay, being allotted a mere two rolls of toilet paper was baffling—such a scant provision is both inconvenient and impractical. Further adding to the inconvenience was the single dishwasher tablet given, an oversight that certainly did not go unnoticed. The state of cleanliness in the rooms was, quite frankly, below par. The lack of thoroughness left much to be desired, indicating an overlooked aspect of what otherwise should be a top priority. Compounding this issue, I was faced with a bathroom tap that seemed more like a water spectacle than a functional fixture, carelessly spraying water in all directions. But the disappointments did not end there; the floor lobby was plagued by an overwhelming odor akin to dead fish, which was off-putting and unwelcoming each time I entered the residences. It's concerns such as these that cast a shadow over my entire stay, and I feel compelled to share my experience so that other potential guests might be forewarned about the current state of affairs at this establishment. I am genuinely concerned at how all negative reviews shared by other guests has been met with the same stock standard auto reply saying there is no record of them haha! What a joke. For the price paid, this property well and truely disappointed!

Robbie Lazar

1/5

18 Jan, 2024

We had an incredibly disappointing experience at this hotel, actually a nightmare! The cleanliness was that of a motel from everyone’s worse nightmare! The elevators moved at a snail's pace, 3 elevators to service 55 floors, make sure you go out of your room, press the elevator button, come back to your room, have a coffee and shower and read your favourite book, then head to the elevator and wait a further 5 minutes only to get 2-3 elevators come that are full like a can of sardines, wait n wait… The WiFi was frustratingly slow, the parking situation was a nightmare, and the bathrooms were downright disgusting, I’m sure we all now have a fungus of some sort, thanks! I wouldn't recommend this place to anyone, even my worse enemy. They charge you 5 star hotel fees for a 0.5 star motel, I’m being generous with the 0.5 Now watch their copy paste response they use to every negative review blaming some agency and they didn’t have me booked on their system lol nice try! This place should be closed down, the only reason people stay here is the location, you have NOTHING else to offer Orchid Residences, nothing! Avoid this place!

Ankur B

5/5

27 Dec, 2023

We stayed here 8 nights on 25th floor during Christmas period. Very convenient location to the beach and shops. Apartment was clean and tidy, will definitely come back again.

Luana Magalogo

1/5

21 Jul, 2022

I have never had such disgusting customer service and from a front line manager too, specifically TIM. Never in my life have I experienced such disgusting and inhuman service. I called to cancel a booking and his exact words were “ why are you calling to cancel, I’ve got work to do “. I then asked if he could transfer me to someone who was more helpful and his response was “ No I won’t be doing that, your on my mobile and they’re busy, so no “. He point blank wanted me not cancel a booking so they can incur my cancellation fee and he said this as well. The customer service is so so poor and this was the most expensive hotel to stay at for the time. I can’t believe that this is how a staff member or even someone in charge would speak to someone with such a disgusting and unwelcoming tone. I will never recommend this hotel nor anyone visiting to even bother if they want to be treated like this