Pantai Inn

For years we have stayed at La Valencia hotel down the street but decided to try something different. In addition we owned a eco resort and restaurant in Panama for years and understand the challenges of the business. With that said I will list pros and cons rather than writing a negative review. Pros: Location is perfect. The outstanding staff that cooked and served the Thanksgiving meal. Dory prepared a meal that was unique and superb and the staff was extremely hospitable. Appreciated the complimentary water in the lobby. The man who said he was the owner of the hotel was very hospitable. Cons: Check in was awkward and felt like we were bothering the couple at the desk. The young lady who showed us to our room did just that then turned around and walked away. We usually do a family trip in March so we pulled the guest bed down to see if it would sleep 2 but the feet were broken. We opened the blinds the next morning by the desk and they came falling off the wall. They had been situated just so to not look broken. The air intake grate was very dirty as were the lamps and the glass on the nightstands. The lamp shade broken in the bedroom and debris under the coffee table. The fees you pay are for parking and a resort fee. They are a Inn with no amenities so I suppose the resort fee is to cover the complimentary water, coffee and breakfast. Our first night was not pleasant as a family carried on outside our front windows and upstairs until 1:00 a.m. The lobby is right next door and the attendant should have come forward to insure all other guests at the inn had a pleasant evening. Overview: This could definitely turn around to be a great place with some time spent on training and coaching. Longtime employees should be rejuvenated by the hospitality group who run this Inn after the purchase from the family. We will go elsewhere for our family gathering and return to La Valencia next Thanksgiving. Thank you

My experience there is extremely pleasant. I reserved the biggest room, and the view was amazing. Staff is super friendly and polite. A very short walking distance from nice restaurants. It is a small hotel, and it feels like it is the right size. Breakfast is pretty decent. I highly recommend this hotel if it is in your budget