The Palms Hotel & Spa

I stayed at this hotel with a friend but also did a couple of nights solo. The facilities are all fantastic, the food and drink offerings at the bar and restaurant are excellent and the people working at the hotel are exceptional, kind and treat all interactions with care. I especially enjoyed the easy beach access, the heated pool (which is big enough to swim laps) the tropical gardens filled with wildlife and birds, the restaurants and bar patios overlooking the gardens, and the poolside dining. I didn't have a chance to try the spa but that looked good too, and their pricing seemed more reasonable than other spas in the area. I had a great ocean view from the room but the windows were very dirty from sea spray and you can't open the windows so that obscured the beauty and point of a sea view a bit and that's my only complaint about the hotel. There is construction near the hotel so I wouldn't get a city view because that faces the construction and will be noisy. All the staff were amazing, the hotel is super clean, everyone greets you with big smiles, and everyone from the turndown service staff to the pool towel attendants are so gracious, super attentive and make sure you have everything you need to feel pampered and comfortable. I would like to make a special mention of all the front desk staff, Ana at the gift shop, Alessandro the bellman, as well as huge thank you to Elizabet and Leonardo at breakfast service. They all made my stay extra special! They went the extra mile and made The Palms a memorable hotel for me. I will visit again.