Unic Design Hotel - Near Mamitas Beach Club

Not Bicycle friendly! The room was acceptable though everything in it was verging on breaking and clearly poorly made ( toilet, soap dispensers, TV). The biggest downside however was the staff at the front desk. They were unaccomodating in every way and lacked any concern for our needs and comfort. Frustrating and disapointing experience

We stayed for 9 nights at Unic Design Hotel. The location of the hotel is perfect if you want to be close to 5th avenue. Though it can be very loud during the evening, when those street performers do their show. Since the hotel is attached to a fancy Italian restaurant, there's no quiet evening. We didn't mind and enjoyed the free show from our balcony. We had the superior room with a king-size bed, facing the 5th avenue. The room was big, but very simple. We enjoyed the space because we were traveling with two huge suitcases. A little fridge and safe was available. The air-conditioner worked 24/7 without any problems and the room was cleaned daily. Breakfast was included. The breakfast is a pre-set menu same for all hotel guests. You will have breakfast at the attached Italian restaurant. As a hotel guest you will also have a 30% discount on any items on the breakfast carte. You should definitely order something extra cause the food over there us just amazing. The pre-set breakfast is light and tasty. It contains fresh fruits, granola, yogurt, toasts, butter, jam, coffee and orange juice. A perfect start for the day. The hotel desk was very helpful. They were also able to arrange different tours for us. Nevertheless, there was a very awkward moment during the check-in, when we were given a smaller room than booked. After a little discussion and a phone call to the manager, we were finally given the superior room that we paid for. Another downside is that there's no elevator. Especially for elderly people that might become a problem. We saw an elderly couple having to change their floors as they couldn't manage to climb the stairs. Our superior room was on the second floor. It wasn't easy to get their with two big suitcases. All in all, we were very satisfied and if we ever come back to Playa del Carmen we would definitely consider to stay at Unic Design Hotel again.