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  4. Passenger Arrival Guide

As you arrive at Mangaluru Airport, it's essential to keep some guidelines in mind for a smooth and hassle-free travel experience. The Arrival Guide is meant to make your journey more convenient.

  • Follow the instructions laid down by airlines on disembarkation
  • Wearing face masks is a must and you can also wear gloves for extra protection
  • Practice social distancing and COVID-appropriate behaviour at various touchpoints of your journey
  • Sanitise or wash your hands frequently; sanitisers are placed at strategic locations throughout the airport, from the entry to boarding gates
  • Upon arrival at your destination, please adhere to the health protocols as laid out by the destination state/UT
  • Wait at the baggage hold area till the baggage arrives in batches; you are requested to follow the markings at the baggage belt
  • Remember to follow the social distancing markings and signage at various processing points
  • All the food & beverages counters are audited daily to ensure safety, hygiene and contactless interaction. We encourage you to use digital payment methods instead of cash
  • The taxis at the airport are regularly sanitized, and all the outsourced drivers working with Mangaluru Airport are double-vaccinated

Please note that app-based cab services like Ola/Uber and other taxis are under the purview of the state authorities/RTO. The rules may change from time to time.

Immigration

Upon your arrival at Mangaluru Airport, keep all your documents like Passport, Visa, Boarding Pass, etc., ready before reaching the Immigration Hall. Please follow the Arrival signage and proceed towards the Immigration Hall for immigration clearance.

In case of any concerns or grievances, you can immediately contact AFRRO/FRO/SSP for a resolution. For further information on immigration rules and regulations, please visit www.boi.gov.in. For details on e-visas, please click www.boi.gov.in.

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Customs

Once you have collected your bags, proceed towards Customs for goods clearance. Across major international airports in India, there are two channels for baggage clearance:

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Baggage Reclaim

Domestic
Arrival Carousel No 02 & 03 are dedicated for all domestic arrivals.

International
Only Carousel No 01 is used for international arrivals.

Respective flight and relating baggage belt details are efficiently displayed on the display boards adjacent to each carousel belt.
All Arrival signs will direct you to the baggage reclaim area where you can check the information screens.

Medical and Health Guidelines

Ensuring safety and security of our passengers is our motto. The Airport Health Organization (APHO) helps us in this endeavour. For any air travel related medical or health query, you can get in touch with the APHO Mangaluru.

ACQs

This body regulates the export of livestock products from Animal Quarantine facilities. It is essential to obtain the appropriate permits prior to transport of pets or livestock. For more information, click here

NCB

The Narcotics Control Bureau is the nodal drug law enforcement and intelligence agency of India responsible for fighting drug trafficking and the abuse of illegal substances. For more information, click here

Guide

Frequently Asked Questions

There is a new integrated terminal building at the Mangaluru Airport that is used for commercial operations of both domestic and international flights.
Mangaluru Airport provides a Wi-Fi network that gives you access to free internet for 30 minutes. It requires a valid Indian mobile number.
Mangaluru Airport terminal is operational 24*7.
Yes, there is money transfer/currency exchange available at Mangaluru Airport.
Yes, Mangaluru Airport offers barrier-free access for passengers with special needs. There are reserved parking slots, ramps, and special restrooms designed to add to the comfort and convenience of those passengers who have special needs. Additionally, wheelchairs are also available at the airport, and the customer service executives at the airport assist and guide you throughout the journey.

You can use any of the following options –

  • Hire a car from car rental services
  • Prepaid taxis
  • App-based cabs
  • Public bus service
Cars can be pre-booked through app-based services like OLA.
Most airlines allow passengers with disabilities to take their wheelchairs with them. However, the airlines should be informed beforehand to avoid any inconvenience. If you have a battery-powered wheelchair, the battery must be disconnected.
The pickup and drop zones are available in front of the terminal at the departure as well as arrival gates. These can be used to pick up or drop off passengers free of charge.
There are baby changing facilities on every level of the terminal in the public area and security area.
State wise guidelines
State wise guidelines

Please read these instructions carefully before you begin your journey.

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Covid-19 Information
Covid-19 Information

Complete COVID-19 guidelines of the city/state you are travelling to.

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