Courtyard Jersey City Newport

I stayed 4 days, Thursday - Monday. Stayed in the lowest priced room ($210/night) - a king size bed and pull out couch, on the 3rd floor. PROS Location : It's literally right next door to the PATH Newport station that takes you throughout Jersey City, Hoboken and New York City. Parking Lot: It is covered and protects your car from rain and snow, I was here during a snowstorm and it was nice not to clean the car off. Other: there was a microwave in the room which is helpful but also it was not plugged, the decor of the hotel seems nice. CONS Price: although not as pricey as some of the other hotels in the neighborhood, it is still steep forgetting very little if anything at all. I've paid much less in the past for stays at a Marriott (less than $200 a night) and the least I've gotten is complimentary breakfast with the price. Compliments: The hotel provides absolutely not one single thing complimentary. Everything must be paid for including water. Room: The room I stayed in it was tiny. It was essentially a king size bed with a pull out attached to a sink that opened up into a room with a bath and toilet. I can't imagine staying in the space with three people as that's how it is advertised. Amenities: The gym and pool area is not great. They promote them as if they are a plus but really they are just rooms with the very minimum. Plus the pool doesn't smell like water but just pure ammonia and chlorine. Safe: there's no safe in the room. The room was advertised with a safe when I went down to the front desk to ask they informed me that the safe is in the lobby and I would have to hand over my personal items to them for safe keeping. That makes no sense to me. Customer Service: The front desk would be outperformed by robots. No personality and lack of consideration. The hotel does offer internet but there are two options, one low speed free option, and the other high speed at a cost. It is very confusing to sign up. I accidentally signed up for the paid internet and after realizing it I approach the front desk and they advised me to call internet support. After going back and forth they were only willing to remove 24 hours of the fee. At this point I had spent 26 hours at the hotel. So for the two hours past the 24 hours they were not willing to reimburse. It was extremely inconsiderate and unnecessary for them to be this petty. So I had to pay $7 for internet I did not use. Vibe: Even though the decor is modern the whole vibe of the hotel is depressing. Very corporate and cold. VERDICT: I'd recommend this for a 1-2 night stay, tops, for a tourist visiting NYC. Other than that I don't think the hotel is anything special and overpriced.