How do I create account on Adani One app/web?
You can create your account on Adani One app/web by simply entering and verifying your mobile number. Click on the login icon, enter your valid mobile number with the correct country code and verify your number via an OTP.
How do I login to my Adani One account?
You can log in to your Adani One account by following these steps – Click on the login icon. Enter your mobile number with the country code. Verify your number via an OTP.
What if I don't receive an OTP due to poor network connectivity?
Please wait for some time and try again or you may try changing your location for better connectivity.
Do I need to provide any personal information to create an account such as email, name, age etc?
No, we do not ask for any personal information except your mobile number to create a new account.
How can I change my mobile number associated with my Adani One account?
You cannot change the mobile number associated with your account. You must create a new account if you wish to change your number. Any Reward Points associated with your old number will not be transferred to your new account.
I do not have my old mobile number. How can I log into my account and change mobile number?
Currently, we do not have the functionality to change your mobile number. You will have to create a fresh account with the new number.
Any Reward Points associated with your old number will not be transferred to your new account.
How do I update my login details?
Currently, Adani One app/web doesn’t support updating your contact details. You will have to create a fresh account with the new number. Any Reward Points associated with your old number will not be transferred to your new account.

