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Lost and Found Service

If you misplace your baggage or your belongings at Chaudhary Charan Singh Airport, Lucknow please do not worry. We are here to help our customers retrieve their lost items. All the agencies at the airport are directed to deposit any unclaimed goods under the lost & found property. The goods are deposited after duly recording the contents, description, date & time of depositing, and the depositor's signature.

The lost property is kept on as is where is basis. The airport is not liable for any damages to any lost property under its custody. Baggage handling and delivery at Chaudhary Charan Singh Airport is the responsibility of airlines from the point of check-in to the point of collection. If anything is left onboard the aircraft, respective airlines should be contacted immediately.

All the lost & found items are submitted here so that passengers can reclaim them with proper identification with the permission of the Duty Terminal Manager (DTM). If a passenger loses something inside the Security Hold Area, they can contact the nearest CISF officer.

Lost & Found Claim Process:

Step 1: Contact the Lost & Found department and submit your details.

Step 2: Lost & Found team will verify the details and revert to the passenger.

Step 3: In case the item is verified, the lost article/articles may be claimed on producing the following documents during working hours only:

  • Copy of Boarding Pass / Ticket
  • A letter filled and signed by the owner with details of the items being claimed
  • Government-authorized photo identity card, preferably Passport / Driving License / Aadhaar Card / Voter Card
  • In case the passenger is not able to claim the item in person, they may authorize someone to collect it on their behalf.

Location

Terminal 3

Domestic Departures- Near Entry vestibules.

Timings

9 AM to 6 PM

Guide

Frequently Asked Questions

In case you lose your belongings at the airport, there is nothing to worry about. Chaudhary Charan Singh International Airport, Lucknow has a structured process to help you retrieve your missing items.
All the agencies at the airport are directed to deposit any unclaimed goods under the lost & found property. If you lose something at the terminal, there are high chances to retrieve your belongings at the Lost & Found section.
There is no fee to reclaim any lost item at Chaudhary Charan Singh International Airport, Lucknow.

Lost item at Chaudhary Charan Singh International Airport, Lucknow can be claimed as per the following process-

  • Step 1: Contact the Lost & Found department and submit your details.
  • Step 2: Lost & Found team will verify the details and revert to the passenger.
  • Step 3: In case the item is verified, the lost article/articles may be claimed on producing the required documents.
The lost article/articles may be claimed on producing the following documents during working hours only:
  • Copy of Boarding Pass / Ticket
  • A letter filled and signed by the owner with details of the items being claimed
  • Government-authorized photo identity card, preferably Passport / Driving License /Aadhaar Card / Voter Card
The Lost and Found department responds within 48 hours of notification by the passenger.

You can reach the airport and report at the lost and found office on below location-

Domestic Departures :

Near Gate - 03