Alpenhotel Fleurs de Zermatt

4.3/5(391 Reviews)

4 Star Hotel star-logo

Zermatt, Valais

Hotel & Amenities

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₹29,306

₹27,005

About Hotel

Welcome to Alpenhotel Fleurs de Zermatt, where luxury and comfort are at their finest. This exquisite 4-star hotel, located at Unterer Mattenweg 41, VS3920, Switzerland, has recently been rated by the esteemed Hotelstars Union. Offering a range of top-notch amenities and services, this hotel guarantees an unforgettable stay for all guests.

Indulge in one of the 38 immaculately designed guestrooms at Alpenhotel Fleurs de Zermatt. Each room is thoughtfully equipped with modern conveniences such as espresso makers, flat-screen televisions, and complimentary high-speed Wi-Fi. Wake up to a delectable buffet breakfast every morning and get ready for a day of adventure and exploration at nearby attractions like the famous Zermatt-Matterhorn Ski Paradise and the serene Mountaineers Cemetery.

Relax and rejuvenate at the luxurious spa, which offers a variety of indulgent massages and body treatments. For the more adventurous souls, take advantage of the ski-in/ski-out access and hit the slopes, or stay active at the state-of-the-art health club. To make your stay hassle-free, Alpenhotel Fleurs de Zermatt also offers convenient services such as ski storage, tour and ticket assistance, and a business center.

Planning an event? Alpenhotel Fleurs de Zermatt has got you covered with over 388 square feet of event space, including a conference center and a meeting room. After a busy day, unwind at the stylish bar and treat yourself to a delicious drink.

Perfectly situated near Geneva International Airport and Sion Airport, Alpenhotel Fleurs de Zermatt is the ideal choice for those looking to discover the charms of Zermatt. Don't wait any longer, book your stay at Alpenhotel Fleurs de Zermatt online today! With affordable room prices and a wide range of accommodations suitable for all types of travelers, let Alpenhotel Fleurs de Zermatt be your home away from home. Experience the finest that Switzerland has to offer at this remarkable 4-star hotel.

Quick Facts

Check-In

03:30 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Elevator
Locker room
Newspaper
Smoke-free property
Library
Terrace

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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₹27,005

₹29,306

8% OFF

+ ₹1,399 taxes / night

Earn 284 Reward Points

Alpenhotel Fleurs de Zermatt, Zermatt, Valais, Switzerland, 3920

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Select Rooms

Deluxe Double Room (Parterre)

280 sq.ft (26.01 sq.mt)
Smoking policy – non-smoking available
TV
Soundproof
Desk
Toiletries

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OPTION 1

Non Refundable

₹27,005

₹29,306

8% OFF

+ ₹1,399 taxes / night

Earn 284 Reward Points

Ratings & Reviews

4.3/5

391 Ratings

Michael O.

5/5

16 Jan, 2024

We really enjoyed our stay at this beautiful location. We kindly received an upgrade to a bigger room with a view on the Matterhorn. Staff were helpful and friendly. The breakfast was good. The spa and sauna area was very nice and relaxing. Overall we thoroughly enjoyed our stay here and would definitely and gladly come back.

Swiss W

3/5

26 Jan, 2024

Great location and comfortable small rooms. Breakfast buffet was great and lots of choices. Staff was friendly but won't go the extra mile for sure as some reviews already pointed out. I went for a ski holiday over Christmas with my son. We live in Canada so a long journey. I made it clear at reservation that we needed two separate beds and not a queen size because I'm travelling with my adult son. Confirmed three times ahead of our arrival only to find a room with a queen bed. A bit of a hassle but not such a big deal, I just let the front staff know and they came by to change it and bring bedding. My biggest disappointment though was how badly the beautiful wellness area was manged or better not managed. I grew up in Switzerland and very familiar with the sauna culture. Having a SPA was one main factor why I chose this hotel. Unfortunately during my 7 night stay, there were two families with about 7 children that occupied the spa 5 evenings. The kids were in the sauna with their phones and it was more a playground than sauna. Including the quiet room where they were watching movies on their phones. All of them did not go by the standard sauna rules and signs at the door to the wellness area like no kids, no noise etc. Even though I mentioned this to the reception staff, nothing was done. So if you choose this hotel because of the wellness area and expect a swiss run SPA, don't go. Therefore the 3 stars.

JIA LING LAU

5/5

21 Dec, 2023

Hotel location was great - 5 minutes walk from main train station and a bus stop literally at the entrance of the hotel. Staff was extremely helpful as they will arrange free shuttle when you are checking in/out so no need to lug your luggages! Room was clean, fully renovated with great furnishings and great amenities such as sauna and fitness room. Good breakfast spread and even coffee and cake from 1700 - 1800 daily. Great view of Matterhorn from room! Quiet yet convenient hotel. Definitely recommend for visitors to Zermatt

David F

1/5

10 Dec, 2023

So the plus. Beautiful hotel. Shower was heaven. Room nice and well thought out. Now the bad and there is a lot to say. The hotel staff is about as rude and unprofessional as we ever experienced. It’s like they have been trained to always say no. Often before they even understand the request. The place exists in a normalized deviation in that they are in a service business but view the patrons as an infestation and inconvenience. It is also apparent that the hotel staff from the bottom up share this idea so it must be a training and organization issue. It would be wise for the owners of this hotel to sell it as if this is their idea of hospitality they are far away from the mark. Selling now would make you money and make everyone in the future happier. Worst hotel staff experience ever that soured the potential lovely possibilities. Highly recommend anyone not book here. Trust me the experience you will have will not align with even the lowest expectations of respect and mutuality necessary for everyone to enjoy. STAY AWAY. We certainly plan on heeding our own advice in the future.

Samir Datrange

4/5

27 Jan, 2024

A very good hotel and great location . However the same needs to be backed up good customer service . Poor customer experience in form of information on pick up and explanation of facilities. Service manager wrongly mentioned name on service booking and on informing about the same was very rude . Just a matter of customer service which needs backing of this beautiful place . Person at the counter was impolite and discriminating against the particular customers- we . May be this is our perception, however needs to be improved upon .

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More About Zermatt Hotels

Hotel Name	Alpenhotel Fleurs de Zermatt
Price	₹27,005
Reviews	391
Star Ratings	4
Location	Zermatt, Switzerland
Check-in	03:30 PM
Check-Out	11:00 AM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age..

We have included all charges provided to us by the property..

The seasonal pool will be open from January to December..

Pool access available from 7:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Airport Services

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Alpenhotel Fleurs de Zermatt

About Hotel

Quick Facts

Select Rooms

Deluxe Double Room (Parterre)

Ratings & Reviews

All Policies

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