Villa Luzzatti Hostel

This is the worst place ever. The straff in the man reception was setviceminded. But the receptionist at the sleeping rooms was not setviceminded at all, they had a rude way of talking, no service and helpfulness at all. The toilets were dirty and The sleeping room had no door so you dont feel safe during the night. The beds, not sure they changed sheets. Never more will i come here.

This is the worst ''youth hostel'' I've ever experienced. A detailed description of this awfull place : We were two people, booked a shared room through Booking. When we arrived, they told us there was a problem with our room which was ''in desinfection''. First problem : they absolutely didn't tell us before we arrived. Second problem : it says a lot about the hygiene if the room is being desinfected... They told us to go to ''their second hostel'' (which is Youth Hostel Termini), not very far away, but they didn't propose taxi or anything. They didn't even apologies. When we arrived, the guy at the ''reception'' (if we can call it like that) directly asked for the city taxes in cash (28€). We gave him 30, he took it, and went to his private room. He came back to us saying "he has no change" but kept everything saying he will give us the 2€ after. (huge scam, yes.) The first night was terrible. No hot water in the ''shared bathroom" (2 showers for 36 beds). Moisture on the bathrooms, the shower door was broken and couldn't even close, no toilet paper... Everything was so dirty. The bed was very unconfortable but we could sleep the first night. The second night, it was impossible to sleep: 8 people in such a small room is indecent especialy when there's a guy who snore like hell. The reception-guy said he would change his bedroom, but he was still there the night after. We searched for an other place after that. We should have done it before. This huge scam has ruined our first days of holidays in Rome.