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  4. Passenger Arrival Guide

As you arrive at Ahmedabad Airport, it's essential to keep some guidelines in mind for a smooth and hassle-free travel experience. The Arrival Guide is meant to make your journey more convenient.

  • Follow the instructions laid down by airlines on disembarkation
  • Wearing face masks is a must and you can also wear gloves for extra protection
  • Practice social distancing and COVID-appropriate behaviour at various touchpoints of your journey
  • Sanitise or wash your hands frequently; sanitisers are placed at strategic locations throughout the airport, from the entry to boarding gates
  • Upon arrival at your destination, please adhere to the health protocols as laid out by the destination state/UT
  • Wait at the baggage hold area till the baggage arrives in batches; you are requested to follow the markings at the baggage belt
  • Remember to follow the social distancing markings and signage at various processing points
  • All the food & beverages counters are audited daily to ensure safety, hygiene and contactless interaction. We encourage you to use digital payment methods instead of cash
  • The taxis at the airport are regularly sanitised, and all the outsourced drivers working with Ahmedabad Airport are double-vaccinated

Please note that app-based cab services like Ola/Uber and other taxis are under the purview of the state authorities/RTO. The rules may change from time to time.

Immigration

As you arrive at Ahmedabad Airport, keep your documents like Passport, Visa, Boarding Pass, etc., handy before heading over to the Immigration Hall. Please follow the Arrival signage and proceed towards the Immigration Hall for immigration clearance.

For further information on immigration rules and regulations, please visit www.boi.gov.in

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Customs

Once you have collected your bags, proceed towards Customs for goods clearance. Across major international airports in India, there are two channels for baggage clearance:

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State wise guidelines
State wise guidelines

Please read these instructions carefully before you begin your journey.

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Covid-19 Information
Covid-19 Information

Complete COVID-19 guidelines of the city/state you are travelling to.

Know More

Baggage Reclaim

Terminal 1
Terminal T1: 3 Baggage Carousel are dedicated for all domestic arrivals.

Terminal 2
Terminal T2: 5 Baggage Carousel are dedicated for all international arrivals.

Respective flight and relating baggage belt details are efficiently displayed on the display boards adjacent to each carousel belt.

All Arrival signs will direct you to the baggage reclaim area where you can check the information screens.

Medical and Health Guidelines

An exclusive Health Care Centre and Medical Clinic from Apollo Clinic has been appointed in accordance with all the regulatory requirements, and a dedicated team is available 24X7.

For any air travel-related medical or health query, you can also contact the Airport Health Organisation (APHO) – Ahmedabad. Our workforce will be happy to assist you.

ACQs

This body regulates the export of livestock products from Animal Quarantine facilities. It is essential to obtain the appropriate permits before transporting pets or livestock.

For more information, click here

NCB

The Narcotics Control Bureau is India's nodal drug law enforcement and intelligence agency, responsible for fighting drug trafficking and the abuse of illegal substances.

For more information, click here

Frequently Asked Questions

There are two terminals at the Ahmedabad Airport – Terminal 1 for domestic flights (except Air India), Terminal 2 for international flights and Air India domestic travel.
Both the terminals are operational 24X7.
Yes, there are currency exchange counters available at the Ahmedabad Airport.
Yes, all international departing and arriving passengers can buy from duty-free shops. However, there are restrictions on the purchase of cigarettes and alcohol. The airport staff will guide or assist you with any queries that you may have.
You can email your feedback to feedback.amd@adani.com. You can also call us at +91 7227923238. You can share your feedback via Facebook or Airsewa App.
    You can use any of the following options –
    • Hire a car from car rental services
    • Prepaid taxis
    • App-based cabs
    • Public bus service
The minimum age for children travelling alone varies between 5 and 16, depending on the airline.
Most airlines allow passengers with disabilities to take their wheelchairs with them. However, the airlines should be informed beforehand to avoid any inconvenience. If you have a battery-powered wheelchair, the battery must be disconnected.
The pickup and drop zones are available in front of the terminal at the departure as well as arrival gates. These can be used to pick up or drop off passengers free of charge.
There are two baby care rooms available at Ahmedabad Airport, equipped with changing facilities and other basic hygiene amenities.

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