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On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?
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In case of Ride Now Cancellation: -
Sr. No. | Time Period | Cancellation Policy |
---|---|---|
1 | Cancellation within 90 seconds of booking confirmation | Zero Penalty |
2 | Cancellation between 90 seconds and 45 minutes of booking confirmation | 50% of the total amount |
3 | Cancellation after 45 minutes of booking confirmation | Non-Refundable |
In case of Ride Later Cancellation (Scheduled rides) :
Sr. No. | Time Period (with reference to the Pick-up time) | Cancellation Policy |
---|---|---|
1 | Before 3 hours of pick-up time | Zero Cancellation |
2 | Between 3 hours and 30 minutes of pick-up time | 50% Penalty |
3 | Under 30 minutes of pick-up time | Non-Refundable |
Auto-cancellation – If a ride doesn’t start within 45 minutes from the scheduled pick-up time, the ride will be auto cancelled, and charges will be applicable as per the cancellation policy mentioned above.