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On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?
On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?
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In case of Ride Now Cancellation: -
| Sr. No. | Time Period | Cancellation Policy |
|---|---|---|
| 1 | Cancellation within 90 seconds of booking confirmation | Zero Penalty |
| 2 | Cancellation between 90 seconds and 45 minutes of booking confirmation | 50% of the total amount |
| 3 | Cancellation after 45 minutes of booking confirmation | Non-Refundable |
In case of Ride Later Cancellation (Scheduled rides) :
| Sr. No. | Time Period (with reference to the Pick-up time) | Cancellation Policy |
|---|---|---|
| 1 | Before 3 hours of pick-up time | Zero Cancellation |
| 2 | Between 3 hours and 30 minutes of pick-up time | 50% Penalty |
| 3 | Under 30 minutes of pick-up time | Non-Refundable |
Auto-cancellation – If a ride doesn’t start within 45 minutes from the scheduled pick-up time, the ride will be auto cancelled, and charges will be applicable as per the cancellation policy mentioned above.
