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On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?
Follow the steps mentioned below in order to successfully reset your IRCTC password through Adani One:
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You may cancel your ticket by using the following steps-
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If you want to change the contact number registered with IRCTC, visit www.irctc.co.in on the website and proceed with the following steps.
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In order to make an online booking, you will need a valid IRCTC account. Please make a booking by following the steps mentioned below:
Once your IRCTC account is created, you can easily proceed to book train bookings on the Adani One. Follow the below-mentioned steps:
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In case your booking status failed, you still get an option to continue your existing booking within the same payment window (12 hours from the time of payment is done). Please follow the below-mentioned steps in order to continue your booking:
The platform will take you to the IRCTC verification screen where you will be required to fill in the password and the captcha code. Click on the 'Submit' button.
Once you submit the details correctly, your booking will be done, and you will get be issued your ticket PNR. The 'Retry Booking' option is available only till 12 hours from the time the payment is made. After 12 hours of payment, a full refund is initiated automatically, and credited to the user's account in a few working days.
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You can create your IRCTC password by following the below-mentioned steps:
Now, IRCTC will send you the same OTP at two places, on your registered mobile number and on your registered e-mail address. Enter the OTP and create a password of your choice.
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If your PNR includes a few passengers under confirmed status (CNF) and other passengers on the waiting list (WL), you will require to file TDR for the refund. The confirmed passengers can travel but the waitlisting passengers are not allowed to board the train. Please find the below scenarios to file the TDR.
1. Party Partially Confirm/Waitlist & Waitlisted Passengers (Did Not Travel) |
Up to 72 hours of the actual arrival time of the train at the passenger’s destination station along with the GC/EFT number issued by TTE. (Confirmed passenger can ask the TTE for the same). |
2. Party Partially Confirmed/Waitlisted And All Passengers (Did Not Travel). |
Up To 30 minutes before the scheduled departure time of the train at the passenger's boarding station. |
The first scenario-The Guard certificate (GC) and excess fare ticket (EFT) certificate (includes the number, amount, and date) are issued by the traveling ticket examiner (TTE) in case the passenger is traveling partially (confirmed /RAC ticket passenger travelled and waitlisted passengers are not travelled). Recently Indian Railways made some changes to filing the TDR, therefore you have to write the amount, number, and date given by TTE for filing the TDR. For any further clarification, please contact IRCTC helpline no.139.
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The boarding station can be changed 24 hours before the departure time of the train. It can be done from the 'Bookings' section as mentioned below:
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Please follow the below-mentioned steps in order to raise TDR:
Please note that you need to login to Adani One from your registered phone number. Also, approval/rejection of the TDR is solely up to the discretion of Indian Railways i.e., IRCTC.
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Please note that there are certain eligibility criteria in order to claim a refund. While booking the second train, the passenger needs to link the PNR of the first train. If they miss the second train because of the delay in the first train, they can apply for a full refund from the Indian Railways.
Kindly note these few points in order to claim the refund:
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The invoice of your ticket which can be downloaded from the IRCTC website by following the below-mentioned steps:
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Current booking can easily be made on the Adani One. Follow the given steps for the bookings. Also, please note that you shall not be allowed to change your boarding station in case of a current booking:
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Below are the steps that can be followed in order to add your GST details to our system.
Your details will be successfully updated.
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If you are looking to resolve a lost & found issue, have any query, feedback, or complaint, fill in the form below, and we will respond to your request at the earliest possible.
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