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Whether you are looking for airport or flight information, have a travel-related query or need help with directions, our dedicated information desks set at all airport touchpoints will help you with all the information and get you on your way.
Our customer service executives man the Information desks to ensure you are rendered every assistance you require. In case you are unable to locate our customer service executives, please contact our 24x7 helpline service.

Location

Terminal 1

  • Arrival Hall
  • Departure curbside near Gate 2

Terminal 2

  • Departure Gate number 5, check-in hall (Near Island H)
  • Departure Gate number 3, check-in hall (Near Island D)
  • Retail Area (for international passengers) at Level 4
  • Retail Area (for domestic passengers) at Level 3
  • Arrival domestic (Near Belt no. 01-02 and Opp. Belt no. 13- 14)
  • Arrival hall, international
  • Arrival plaza (Curbside between Arrival exit Gate A – B )
  • Departure Curbside- Lane 2 opp. Gate no. 04
  • Curbside Desk (near Gate 1) at Level 4

Contact Details

+91 22 66851010

Guide

Frequently Asked Questions

The information desk at CSMIA is the go-to place for passengers who require any information regarding flights, airport directions, or any other travel-related query.
Information desk serves the passengers 24/7.
Yes, the contact number of the airport help desk at CSMIA 022-66851010.

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