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We are committed to making every passenger's journey smooth and comfortable. At CSMIA, we provide assistance, information, and advice to passengers with reduced mobility and special needs at various checkpoints throughout the airport.
Free Wheelchair Services by Airlines:
You can place a wheelchair assistance request with your respective airline while booking your tickets.
Terminal 1 | Website URL | Terminal 2 | Website URL |
---|---|---|---|
GoFirst | https://www.flygofirst.com/ | Air India | www.airindia.in/ |
Trujet | https://www.trujet.com/ | Indigo | https://www.goindigo.in/ |
Star Air | https://www.starair.in/ | Vistara | https://www.airvistara.com/trip/ |
Akasa Air | https://www.akasaair.com/customer-support | Air Asia | https://www.airasia.co.in/ |
SpiceJet | https://www.spicejet.com/ |
International Terminal
Private Mobility–Paid
For detailed information call on
Terminal 1 - 91-86 5704 2448
Terminal 2 - 91-86 5704 2440
To assist you on your journey via CSMIA, trained representatives are available for wheelchair assistance.
We have dedicated Wheelchair assistance available near Departure Gate 1 curbside. Terminal 2.
Wheelchair Assistance
To assist you on your journey via CSMIA, wheelchair assistance is provided by trained representatives.
Passenger Service Executives (PSE):
Passenger Service Executives are available at Terminal 2, Information Desk at Arrival, Retail, and Departure areas.
Ramps
At CSMIA, we have made ramps available for the seamless movement of wheelchairs. Clams, too, are made available for passengers with special needs. Ramps are available at Terminal 1 and 2 outside the Departure and Arrival Gates.
Ramps are available at:
Terminal 2 outside the Departure and Arrival Gates.
Terminal 1 outside the Departure and Arrival Gates.
Help Phone
To assist those with special needs, help phones with Braille, indicating 'information ', have been placed at the airport. These help phones are available at the Arrival, Security Holding and Departure areas of Terminal 2.
Help phones are available at:
Terminal 2 at the Arrivals, Security Holding Area & Departure
Help Phone
Passenger assistance for a wheelchair, unaccompanied minors, baby stroller & emergency.
Airlines | ||
---|---|---|
Air India | 55115/55117 | 55079 |
Air India Express | ||
All Nippon Airways | ||
Korean Air | ||
Kuwait Airways | ||
Malaysia Airlines | ||
Nepal Airlines | ||
Thai Smile Airways | ||
United Airlines | ||
Yemenia Airways | ||
Indigo | 55189 | - |
Spicejet | 9930705453 | 55197 / 55199 |
Air Canada | 59657 | - |
Air France | ||
Air Mauritius | ||
Air Vistara | ||
Bhutan Airlines | ||
Emirates | ||
Go Air | ||
Gulf Air | ||
Iran Air | ||
Kenya Aiways | ||
KLM | ||
Lufthansa | ||
Oman Air | ||
Swiss Air | ||
Virgin Atlantic | ||
Air Arabia | 59396 | - |
Air China | ||
Air Seychelles | ||
Bangkok Airways | ||
British Airways | ||
Cathay Pacific Airways | ||
Egypt Airlines | ||
EL AL | ||
Ethiopian Airlines | ||
Etihad Airways | ||
Fly Dubai | ||
Iraqi Airways | ||
Jazeera Airways | ||
Malindo Airlines | ||
Qatar Airways | ||
Rwand Air | ||
Saudi Arabian Airlines | ||
Singapore Airlines | ||
Srilankan Airlines | ||
Thai Airways | ||
Thai Lion Air | ||
Turkish Airlines | ||
Uzbekistan Airways | ||
Baby stroller | 51177 / 51178 | |
Emergency | 50108 |