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All unclaimed items are transferred to warehouse post 24 hours or at 9 am next day, whichever is earlier, and can only be reclaimed by the passenger or by someone authorized by the passenger. All perishable items, including liquids, are kept in safe custody up-to 48 hours/expiry date, whichever is earlier, and then disposed of under the approval of the duty terminal manager. The lost property is kept on as is where is basis. The airport is not liable for any damages to any lost property under its custody.
Baggage handling and delivery at CSMIA is the responsibility of airlines from the point of check-in to the point of collection. If anything is left on the aircraft, respective airlines should be contacted immediately.
Timings
The operating window to claim the items left behind at the terminal is between 9.30 am and 5.30 pm (except 2nd & 4th Saturday, Sunday & public holidays).
Departures-
Next to Airport Police Station,
Mumbai International Airport
Santacruz East
Ground Transportation Lobby - Level 1
Mumbai International Airport
Sahar, Mumbai
You can reach out to-
Terminal 1
Departures-
Next to Airport Police Station,
Mumbai International Airport
Santacruz East
+91 9930144272
Terminal 2
Ground Transportation Lobby - Level 1
Mumbai International Airport
Sahar, Mumbai
+91 9619050580, 08879992371
Email : csmia.lostproperty@adani.com