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Passengers at Navi Mumbai International Airport can seek any help pertaining to their flight, finding locations around the terminal or any information related to travel, etc. There are dedicated information desks with customer service executives who are happy to assist you in the best possible manner.

Navi Mumbai Airport information desks are evenly distributed across all the terminals. If you are unable to locate them, you can call 24/7 helpline services for assistance.

Location

Arrival

  • Near Belt 9 (Arrival Domestic)
  • Near Belt 1 (Arrival International)
  • B1 Basement – Pick-up point
  • Level 0 Forecourt Area

Departure

  • Level 2 Curbside – Lane 1 (East & West)
  • Departure Level 2 – In front of Island A and Island C
  • Level 2 Post Security Holding Area (SHA) Domestic – Near passenger waiting zones
  • Level 2 Post Security Holding Area (SHA) International – Near passenger waiting zones

Frequently Asked Questions

At the Information Desk, you can find answers to any queries regarding your flight, directions around the airport, or any information regarding your travel.
The information desk at the NMIA is open 24/7.
You can call +91 84248 00200 for your queries.

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