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  1. Home
  2. Jaipur Airport
  3. Services
  4. Lost and Found

Lost and Found Service

You no longer have to worry if you misplace your baggage or belongings at Jaipur Airport as we are pleased to help our customers retrieve their lost items. All the agencies at the airport are directed to deposit any unclaimed goods under the lost & found property. The goods are deposited after duly recording the contents, description, date & time of deposition, and the depositor's signature.

All unclaimed items are transferred to the warehouse post 24 hours or at 9 am the next day, whichever is earlier, and can only be reclaimed by the passenger or by someone authorised by the passenger. The lost property is kept on - as is where is basis. The airport is not liable for any damages to any lost property under its custody.

Baggage handling and delivery at Jaipur Airport is the responsibility of airlines from the point of check-in to the point of collection. If anything is left on the aircraft, respective airlines should be contacted immediately.

The Lost and Found Department is managed by AIAL under our supervision. You can reach out to the duty cell at the airport for the same during working hours.

  • Step 1: Contact the Lost & Found Department and submit your details.
  • Step 2: The Lost & Found Team will verify the details and revert to the passenger.
  • Step 3: In case the item is verified, it can be claimed on producing the following:
  • Copy of Boarding Pass/Ticket.
  • Copy of Passport / Government ID Card
  • A letter filled and signed by the owner with details of the items being claimed.
  • Government-authorised photo ID card, preferably Passport / Driving Licence / Aadhaar Card / Voter ID Card.

Timings

9.30 am and 6.30 pm (except 2nd & 4th Saturday, Sunday & Public holidays).

Location

Terminal 2

Terminal Manager Office between Departure Gate 1 and 2.
Contact Details

+91 9414042871

Guide

Frequently Asked Questions

In case you lose your belongings at the airport, there is nothing to worry about. Jaipur Airport has a structured process to help you retrieve your missing items.
All the agencies at the airport are directed to deposit any unclaimed goods with the Lost & Found department at the airport. So, if you lose something at the terminal, there are high chances to retrieve your belongings.
You can reach out to the Terminal Manager Office at Terminal 2 between Departure Gate 1 and 2 or contact them at +91 9414042871.
There is no fee to reclaim any lost item at Jaipur Airport.
Lost item at Jaipur Airport can be claimed as per the following process-
  • Step 1: Contact the Lost & Found department and submit your details.
  • Step 2: Lost & Found team will verify the details and revert to the passenger.
  • Step 3: In case the item is verified, it can be claimed by producing the required documents.
The lost items may be claimed on producing the following documents during working hours only:
  • Copy of Boarding Pass/Ticket
  • Copy of Passport / Government ID card
  • The details of the items being claimed
  • A letter filled and signed by the owner with details of the items being claimed
  • Government-authorised photo ID, preferably Passport / Driving Licence / Aadhaar Card / Voter ID Card
The Lost and Found department responds within 48 hours of notification by the passenger.